Who we are
The Elite Operational Backbone for Growing Businesses
Crew SWAT is a premium productized workforce service operated by Phoenix Trading Inc., a legally registered and compliant corporation based in Douglas County, Oregon, USA.
We were founded on a simple, powerful premise: The ultimate corporate unfair advantage shouldn’t belong only to the Fortune 500.
For decades, the world’s largest enterprises have scaled seamlessly and maximized profitability by deploying elite, highly skilled international workforces. Phoenix Trading Inc. was established to bridge this exact gap. We package enterprise-grade, pre-trained operational talent from our elite global networks and deploy them directly into your small-to-midsize business—at a price you can actually afford.
Cookies
What Are Cookies?
Cookies are small data files placed on your device to help our website load faster, remember your preferences, and track aggregate data analytics. Phoenix Trading Inc. uses cookies to optimize the performance and security of our client portal and landing pages.
How We Use Cookies Across Our Ecosystem
- Essential & Security Cookies: These are mandatory cookies required to verify your system identity. They allow you to securely log into the Crew SWAT onboarding dashboard, access billing profiles, and interact with encrypted data channels. They contain no marketing data and expire when you close your browser session.
- Performance & Core Functionality: These files remember your interface preferences (such as your chosen display configurations and layout language). They ensure that when you return to our portal, you do not have to manually re-enter your preferences or form details. These stay active for up to one year.
- Operational Analytics Tracking: We utilize secure analytics cookies to track aggregate traffic flow and user interactions on our website. This aggregate data helps our high-skill automation team optimize load times and improve our website onboarding speeds. No raw financial credentials or private data points are tracked.
Who we share your data with
Our Absolute Stance on Client Data Security
Phoenix Trading Inc. does not sell, rent, trade, or monetize your corporate information, operational logs, or personal data to any third-party marketing companies under any circumstances. Your business data belongs entirely to you.
Strict, Authorized Operational Sharing
We only disclose specific data elements to trusted operational partners necessary to process your billing, secure your communication channels, and execute your services:
- Payment Processors: Your corporate billing details (ACH or credit card inputs) are securely routed directly to our encrypted financial gateways (such as Stripe or Wise) to process your standard monthly subscriptions.
- Infrastructure & Telephony Providers: Contact numbers, customer dispatch lists, and call data are processed strictly through authorized corporate VoIP infrastructure (such as OpenPhone) to verify your local US outbound calling status and prevent communication blocks.
- Automated Security & Authentication: When you interact with our secure login portals or request password resets, technical system data (such as your network IP address) is securely transmitted to our internal server architecture to verify your identity and prevent fraudulent entry attempts.
Legal and Regulatory Compliance
As a legally registered Oregon corporation, Phoenix Trading Inc. will only disclose corporate data if explicitly required to do so by operation of US federal law, or to comply with a valid, legally binding judicial subpoena.
How long we retain your data
Operational & Workforce Data
- Active Client Accounts: We retain your business configurations, software preference mapping, and operational communication history for the entire duration of your active service agreement with Crew SWAT. This ensures your deployed crew maintains seamless daily workflow continuity.
- Post-Cancellation Data Cleansing: If you choose to terminate your standard monthly subscription, all secure system access records, internal workflow documentation, and client-specific onboarding files are permanently and securely deleted from our agency records within 30 days of account closure.
Financial & Transactional Records
- Corporate Billing Logs: As a legally registered US corporation (Phoenix Trading Inc.), we are required by US federal tax laws and IRS compliance guidelines to retain corporate transactional history, invoice records, and tax-related billing documentation for a mandatory period of 7 years. This raw data is encrypted and accessible only to our internal financial audit controllers.
Technical Verification & Security Data
- System Logs & Portal Entry: Automated security logs—such as portal login attempts, IP address records used for password resets, and firewall verification data—are automatically overwritten or permanently purged after 90 days to maximize server performance and maintain system hygiene.
What rights you have over your data
As a client partnering with Phoenix Trading Inc., you retain absolute authority and sovereignty over all corporate information, operational assets, and personal data processed within our ecosystem.
Your Core Data Rights
- The Right to Access & Export: You have the right to request a complete, machine-readable digital export of all data we maintain regarding your corporate account, billing history, and operational preferences.
- The Right to Rectification: If any information we hold regarding your business profile, contact details, or workflow infrastructure is inaccurate or outdated, you have the right to demand immediate updates to maintain data hygiene.
- The Right to Erasure (“The Right to be Forgotten”): Upon the cancellation of your Crew SWAT subscription, you have the right to request the permanent deletion of all operational files, workflow documentation, and portal access logs. This data will be securely purged from our servers within 30 days.
- The Right to Restrict Processing: You retain the absolute right to revoke our crew’s access permissions to your internal business tools (e.g., QuickBooks, HubSpot, OpenPhone) at any time directly through your own software admin dashboards.
Important Legal Exceptions
Please note that these data erasure rights do not extend to any administrative, legal, or security data that Phoenix Trading Inc. is explicitly mandated to maintain for regulatory purposes. This includes core historical invoice records and transactional billing logs required for IRS tax compliance audits, which must be securely archived for a mandatory period of 7 years.
How to Exercise Your Rights
To initiate a formal data export, modification, or deletion request, please contact our internal compliance team directly at info@crewswat.com using your primary registered corporate email address. All verified requests are processed securely within 5 business days.
